The scratch-resistant and metal-utensil-safe Ti-Cerama interior nonstick coatings allow healthier cooking with less oil plus easy cleanups. Gotham™ Steel, The newest technology in non-stick cookware. I would advise no one to buy Gotham steel. They advertise lifetime warranty. So much for the Gotham Steel warranty for their copper cookware! For customer service, please call, California Consumer Privacy Act Disclosures, Combines non-stick ceramic with super strong titanium, Everything slides right off — No oil or butter needed, 19 Piece GOTHAM STEEL Cookware Set for 3 payments of $49.95, 14 Piece GOTHAM STEEL Cookware Set for 3 payments of $39.95, 8 Piece GOTHAM STEEL Cookware Set for 3 payments of $29.95. The pans are gorgeous and are so easy to clean! Lie 1. Buy the Gotham™ Steel Pasta Pot today for just $29.99 +FREE Shipping! The site does say that unused cookware can be returned within 90 days. The vented glass lid makes it convenient to monitor the cooking process. I LOVE FOOD. View Cart . Mobile Number. I purchased the 9.5 Gotham steel pan based on all the advertising Iâd seen in this product. Now anything I attempt to cook in this POS pan sticks like glue. Their warranty isn't worth bothering with so the next stop for this $20. This warranty is limited to the original consumer with proof of purchase and is not transferable. Use it in the oven up to 500° with our solid stainless steel handle. Gotham Steel™ makes cooking easier than ever before! It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. Gotham Steel Customer Service Phone Number (888) 326-0978, Email, Address Applied dish detergent half dozen times, let sit overnight, scrapped with a spatula, finally destroyed the abrasive side of a sponge to clean. I placed this order in April it is now the end of June and I have yet to receive my items that I paid for----I want my items--Who can I complain to in order to receive my items that I paid for and was never delivered. You specifically acknowledge and agree that you waive your right to bring a lawsuit based on such claims or disputes and to have such lawsuit resolved by a judge or jury. I did not receive the hammered. If the product was not purchased new from the manufacturer or an authorized dealer, distributor, or representative of the manufacturer, this warranty is null and void. First Name. Average Rating: (4.2) out of 5 stars 127 ratings, based on 127 reviews. I have the same problem with either. This is very sad I feel this way I'm ITALIAN. Performa Stainless Steel cookware is also dishwasher safe and oven safe. I no longer have a receipt so I am sure that Gotham Steel will not reimburse me or take back these pots and pans. Please allow 24-48 hours from placing your order until it's updated in our systems. My advice is stay away from the Gotham Steel kitchen pans. DON'T BUY GOTHAM!!!!!!!!!! 30-Day Money Back Guarantee (Less P&H). All administrative expenses of the arbitration proceedings commenced under this Agreement shall be as follows: 5. 99. Gotham™ Steel makes cooking easier than ever before! Your CEO needs corona I want my money back. Here is the catch - first they want to charge you $9.95 for a processing fee and then you have to pay to ship the defective product back to them. SMALL CLAIMS. A dishwasher certainly was only going to bond the food to the surface. Email Address. You may be required to provide us with a written statement setting forth the nature of your claim or dispute. Gotham Watch Company, LLC. First off, food sticks. forget about wiping clean is a farce! Does Gotham even get back to anyone about complaints??? Its premium line of cookware aims to simplify the maintenance that is required to keep the pans in good condition for years. MY ADVISE DO NOT, I CAN'T STRESS THIS ENGH Buy into there newly improved BS! Anyway, my pans/pots have held up (SO FAR) however, I have noticed a while ago and poo-pooed it off thinking I just didn't wash the pan properly...anyway, I was making oatmeal using milk (of course) and noticed specks - gold like flecks in the milk. 1. Have to use and God knows what I may be ingesting with all the scraping I have to do to remove my food from the cookware! If you are using a Visa or MasterCard, please provide the 3-digit CVV (Customer Verification Value). This has to be the biggest SHAM I have ever seen! The Gotham Steel Stackmaster Collection has some of the best features customer have come to love from Gotham Steel plus the added benefit of being fully stackable and consisting of a cast textured non-stick interior. Use it in the oven up to 500° with out solid stainless steel handle. Welcome to luxury in your o With its amazing new technology using cyclic circulation of superheated air, food is made crispy on the outside yet moist and tender on the inside. Food sticks to our 9.5 inch pan. Buy the Gotham™ Steel 9.5" pan for just $29.99 USD + FREE shipping and we'll send you a 2nd BONUS pan ABSOLUTELY FREE! Messy cabinets make things hard to find and look untidy. the quality they show while cooking on tv are clearly far superior pcs then what you will receive. A question or observation; I guess. Product Warranty Registration. In either case the pan is o where close to the advertised pans. We purchased two Gotham Steel pans, a 12 and 10 in pans. Choose from the 5 PC Gotham Steel Hammered Collection for 3 payments of $24.95, the 10 PC Gotham Steel Hammered Collection for 3 payments of $49.95, the 15 PC Gotham Steel Hammered Collection for 3 payments of $52.95, and the 20 PC Gotham Steel Hammered Collection for 3 payments of $69.95. Please allow 24-48 hours from placing your order until it’s updated in our systems. If your credit card is an American Express card please provide the 4-digit CID (Confidential Identifier Number). If you are unhappy with your merchandise for any reason simply return the product with the 90 days of receipt for a full refund of your order excluding shipping and handling. At my age, one would think I'd do that! Does Gotham steel have a lifetime warranty? The company policy is mail back the pan ($7.00) and send $9.95 for them to replace pan which is warranted. IMPORTANT NOTICE ABOUT YOUR RIGHTS – PLEASE READ. To get my money back I have to spend my money to ship them back.. 12" and 9" pans are garbage, everything sticks. Gotham Steel warrants that, for the original purchaser's entire lifetime, the Ti-Cerama™ Cookware won't have defects in material and workmanship if used only for regular household purposes. Unfortunately the advertisement on the pan was tossed with the first use. Food will stick, food does not slide across the pan and clean up is once again just another pan to scrub. Product Title Gotham Steel 20 Piece All in One Kitchen Cookware + Bakeware Set with Nonstick Durable Ceramic Copper Coating Includes Skillets, Stock Pots, Deep Square Fry Basket, Cookie Sheet and Baking Pans. Performa cookware is covered by a Lifetime Limited Warranty. The bottom of the pan is just too thin. Crap Garage Bull She It Trash. 6. So I resigned myself to using oil and I just noticed the ceramic titanium (seriously?) My partner bought into they're infomercial that included the "LIFETIME WARRANTY! For customer service, please call 1-888-313-0858 between the hours of 8:00 AM - 8:00 PM EST. I want my money back; all of it. This isn't a complain. C. If the claim or dispute that is the subject of the arbitration proceedings exceeds $50,000, your financial responsibility for administrative costs shall be in accordance with the Commercial Fee Schedule provided by the AAA. Shifted to Pam to spray before cooking...same result! D. Each party shall pay the fees and costs of its own counsel, experts and witnesses. Further warranty information can be obtained from our Consumer Care Department. The lack of customer service and support is appalling you should not advertise this product as stated. Gotham Steel is a commercial cookware brand providing non-stick pots and pans that are heavily promoted since 2015. I could not believe the mess this pan was!!! You have several numbers to contact you with but non are available to us here in Canada. There was no way that I could get all 10 pieces back into the original boxes. Lastly, I think a quality set of 18/10 stainless steel pans would give the same result, without the danger of scraping an unknown material from the surface. I can make ANYTHING I ever dreamed of with this set. If bought directly from Gotham Steel, the pan has a one year warranty and 90-day money-back guarantee. Called customer service again telling them I was unhappy with their product. Offer Details. Your advertising is false and you are impossible to contact. Check out our quick and delicious recipes for Gotham Steel™ non-stick cookware. This product will ship within 3 to 8 weeks from the time the order is processed and will be mailed via UPS. Any appeal of a judgment from a small claims tribunal shall be resolved by biding arbitration under the terms of this Agreement. STAY AWAY! Lie 2. ours is the LIFETIME CLAUSE GUARANTEE! Nothing could be further from the truth!!!!! A $20 shipping surcharge will be applied to all orders from PR. No tariffs or duties. We've spent years perfecting our formula to ensure that our customers have a safe and enjoyable non-stick cooking experience. Tried buttering a warm pan for eggs...same result! Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. PRODUCT FEATURES. Item may be available in your local warehouse for a lower, non-delivered price An exclusive set from the Gotham Steel Pro Line, the Gotham Steel 2-piece Fry Pans feature a coating of super slick ceramic fused with durable titanium to ensure nothing sticks to the pan. These rules and procedures are available by calling the AAA or by visiting its web site at. This comes from someone whose mastered cooking w/SS pcs! It is PTFE and PFOA free which means nothing will stick. "Wow!!!! If any provision of this Agreement is declared or found to be unlawful, unenforceable or void, such provision will be ineffective only to the extent that it is found unlawful, unenforceable or void, and the remainder of the provision and all other provisions shall remain fully enforceable. I ordered 10 piece Gotham hammered stackable cookware. Read More My $20 copper pan has failed miserably just months after purchase. More than 50 % of customers commented that … Sales tax will be applied to all orders from CA, NJ, NV & NY. They are a rip off, save your money and buy a $10 no stick pan. They had to return product in two boxes which cost me $134.11. Every pan I have sticks they have scratches on them and I donât abuse them. Please help me get all $294.17 back. I will not feed your never ending revenue stream, so the pan is garbage. This arbitration obligation applies regardless of whether the claim or dispute involves a tort, fraud, misrepresentation, product liability, negligence, violation of a statute, or any other legal theory. And when I called, it was suggested I buy 2 for $19.95 because I refused to incur the shipping cost for a faulty product. 99 - $199.99 $ 199. I was using the 12 1/2" pan with lid. This is the 4 digit, non-embossed number printed above your account number on the face of your card. Unfortunately, the majority of people who have purchased this pan are not happy with their purchase. The non stick surface worked for a short time then became worse than an old bare aluminum pan that I've had for years. Use Gotham Steel™, the newest technology in non-stick cookware. This warranty does not cover damage due to lack of care, accident, or normal wear and tear. All pricing is USD. Liver sticks in it eggs are a waste of time and onions burn up like crazy. surface has a chip. I'm a firm believer in proper technique when it comes to using the correct tools in the kitchen, regardless of there testimonials claims or other! It was on back order. If you should have any questions about ordering or a question about any of our great products, please feel free to contact us with the information provided. What a complete disappointment. A $10 shipping surcharge will be applied to all orders from AK/HI. Gotham Steel Cookware Set was designed with a Ti-Cerama coating that combines super strong titanium fused with super slick ceramic for the perfect balance of nonstick and durability. Made with ceramic and super strong titanium. If your claim or dispute is not resolved within the Resolution Period, you may commence arbitration proceedings in accordance with the terms of this Agreement. The Gotham Steel Air Fryer is a delicious way to fry any food without using oils, fats or butter! 2. Timepieces include a lifetime warranty. So far the pan is fine. D. The arbitration of any claim or dispute under this Agreement shall be conducted in the New York County, New York State. Either way, they want you to send along a check to cover their shipping of the replacement item, plus you have to pay to ship the damaged item to them. A. OFFER DETAILS: Buy the Gotham™ Steel 9.5 pan for just $19.99 + FREE shipping and we'll send you a 2nd BONUS pan free, ABSOLUTELY FREE! Is there a cover for the handle to make it easier to hold? Gotham Steel Nonstick 5 Quart Stock Pot with Lid, Ultra Durable Mineral and Diamond Triple Coated Surface,100% PFOA Free, Stockpot with Stay Cool Stainless-Steel … Choose from contactless Same Day Delivery, Drive Up and more. I just purchased the two-piece set of Gotham steel cooking pans. Find the best companies in Kitchen and Cooking category: Gotham Steel and ScanPan, Gotham Steel vs Nuwave Oven, ScanPan vs Saladmaster ... Scanpan should remove the lifetime warranty from the product if they do not intend to honor it. I have bought 2 returned 1 now after the third all are warped and stick horribly if you want a warranty pay $8.95 and send it back no thanks this has to be the worst pan in the entire market I have 10 year old black teflon that are better .I would complain but no way to do it but call not wasting my time NEVER BUY THIS OR ANY COPPER PANS EVER. My first use of the small egg pan was a total disaster. Make delicious breakfast, soups, stews, dips, appetizers, dinner skillets, sweets and more! For customer service, please call 866-649-0159 between the hours of 8:00AM - 8:00PM EST. Poor quality My 12" pan warps and works horribly on my glass stop electric range. You can call Gotham Steel at (800) 514-7375 toll free number, fill out a contact form on their website www.gothamsteel.com. C. The arbitrator shall not conduct class arbitration; that is, the arbitrator shall not allow you to serve as a representative, as a private attorney general, or in any representative capacity for others in the arbitration. Healthy, Non-Stick Ceramic Cookware. THIS AGREEMENT SETS FORTH IMPORTANT LEGAL RIGHTS. It was very difficult getting the pieces out of the box. They stuck right from the start!!! I have to pay for my own shipping back, then I have to pay nine dollars shipping and handling for each SINGLE PAN that they send back under the warranty to me!!!!!!!!!!! But it was certainly not the ones they sent me. Can't afford new ones now. IF YOU DO NOT AGREE WITH THESE TERMS, YOU MUST RETURN THE PRODUCT WITHIN FIFTEEN (15) DAYS OF YOUR RECEIPT OF THE PRODUCT. I don't know if this happens with other foods because they have 'color' to them, milk makes it more noticeable. COSTS. This is the non-embossed number printed on the signature panel on the back of the card immediately following the Visa or MC card account number. Before commencing any arbitration proceedings under this Agreement, you must first present the claim or dispute to us by calling our Legal Representative toll free at 800-423-4248 and providing all requested information. Your payment and personal information is always safe. It had been used a handful of times and always with silicone utensils. Nonstick copper ceramic titanium and … WAIVER OF CLASS PARTICIPATION. You have to pay $9.95USD to ship it to them in order to get a replacement. Last Name. Compare ScanPan and Gotham Steel pros and cons using consumer ratings with latest reviews. the non-stick surface is done and everything sticks to it. I bought the 12 inch Gotham Steel Pan for $ 19.95 on sale at Wal Mart. If you are a Batman fan and reading this in the hope that this article is about the Gotham city, then it might not be what you have been expecting, but if you are looking for a superb brand for a wide assortment of reliable and efficient non-stick pans, then you are at the right … Gotham Steel Pan Reviews 2020 : Worth Buying? Pans worked great for about 3 months. This lifetime warranty crap is just what I said crap. This so called policy means I have just paid almost the full amount all over again for a supposed warranted item....quite shrewd indeed for this company! If the claim or dispute that is the subject of the arbitration proceedings is less than five thousand dollars (US $5,000), your financial responsibility for the administrative costs shall not exceed One Hundred Dollars ($100); B. This also includes free watch battery replacement within 2 years of original purchase. Current Price $179.99 $ 179. RESOLUTION BY BINDING ARBITRATION. The riveted stainless steel handles provide an ergonomic and secure grip. If the claim or dispute that is the subject of the arbitration proceedings is between five thousand dollars (US $5,000) and fifty thousand dollars (US $50,000), your financial responsibility for administrative costs shall not exceed Three Hundred Dollars ($300); and. SEVERABILITY. I got junk. Preparing delicious meals with stainless steel has never been easier. The quickest and easiest way to connect us 24 hours a day is by going to www.customerstatus.com. I called customer service and was told instructions were on the box. 4. Their guarantee is absolutely hilarious I could not believe what they asked me to do. If you are using a Visa or MasterCard, please provide the 3-digit CVV (Customer Verification Value). Date of Purchase. I had originally paid $159.06. Purchased 11" griddle and Gotham Steel 10pc red set, after purchase the 11" griddle started sticking almost immediately, used a few weeks more to try and maybe season pan but to no avail pan still sticks. Cooking with Gotham™ Steel is like cooking on air. BS worked like you promoted for a week, try to do the right thing, Your commercial was believable your product crap, if you made the center of the pan robust, it may have made it a month. I want my money back and those commercials to stop their lying!!!! Any claim or dispute between you and us, or any of our subsidiaries or affiliates, arising out of or relating in any way to the Product or this Agreement shall be resolved through final, binding arbitration. This would equal or exceed the price of the original purchase. Will never purchase anything from Gotham Steel again. A refund will be issued within 3 to 7 days of receiving your returned item. We shall have forty-five (45) days from the receipt of such call (or written statement) to resolve such claim or dispute (“Resolution Period”). Use Gotham™ Steel, the newest technology in non-stick cookware. Gotham Steel … Made with ceramic and super strong titanium. Now everything sticks. When I asked them to send a return label I was given the excuse they had no way to print one. Seriously people stay away from them their product is no good and THEY DO DOT HONOR their promise to the customer!!!!!!!!!!!! I needed help so I took everything I received to UPS for return. All arbitrations under this Agreement shall be conducted on an individual (and not a class-wide) basis, and an arbitrator shall have no authority to award class-wide relief. Save your money and buy a cheap $10 pan which will work way better. JUNK!!!!!!!!! * High grade aluminum cookware with stainless steel handle 90 Day Money Back Guarantee - Less P&H. Made with ceramic and super strong titanium. BY ORDERING A PRODUCT FROM US, YOU UNDERSTAND AND AGREE THAT ANY DISPUTE BETWEEN US CONCERNING SUCH PRODUCT SHALL BE SETTLED BY BINDING INDIVIDUAL ARBITRATION IN ACCORDANCE WITH THE TERMS OF THIS AGREEMENT, AND AS SUCH, YOU WAIVE YOUR RIGHT TO A JURY TRIAL. Gotham steel should be studied as a cautionary tale of poor customer service. I might as well go buy a brand new set of cookware that is decent and will do a lot better job than Gotham has done. Easy to clean and very nice looking set" The best set ever!! From the very first time I used it I knew it was a poorly made inferior product. This Gotham Steel Hammered Cookware Set boasts durable aluminum construction for rapid, even heating. The lifetime warranty is a joke! The result is amazing cooking and cleaning experience. Not sure what pans they use in that fantastic TV ad. The customer service agent told me that in order to get your eggs not to stick they have to be room temperature. YOU ALSO WAIVE YOUR RIGHT TO PARTICIPATE IN OR REPRESENT A CLASS OF CONSUMERS IN SUCH DISPUTES. The arbitration of any claim or dispute under this Agreement shall be conducted pursuant to the American Arbitration Association’s (“AAA”) United States Commercial Dispute Resolution Procedures and Supplementary Procedures for Consumer-Related Disputes. YOUR CARD VERIFICATION NUMBER IS YOUR ADDITIONAL PROTECTION -- to ensure your credit card information is not being used fraudulently. My $20 copper pan has failed miserably just months after purchase. Or you can purchase the 7 piece set for $49.99 + free shipping and get a FREE 9.5 pan or choose the 10 piece set for $89.95 free shipping and get a FREE 9.5 pan. The eggs (2) stuck solidly to the sides and it was impossible to release them without a scraper. mistake is the trash can. The company policy is mail back the pan ($7.00) and send $9.95 for them to replace pan which is warranted. Gotham Steel Ti-CeramaTM Fry Pans Lifetime Replacement Guarantee Gotham Steel warrants that, for the original purchaser's entire lifetime, the Ti-CeramaTM Cookware won't have defects in material and workmanship if used only for regular household purposes. Get performance ratings and pricing on the Gotham Steel Nonstick cookware. NOT so much THESE DAYS. Your password has been sent to the specified email address. The whole set you can't even get clean. Everything slides right off! For customer service, please call 1-888-313-0858 between the hours of 8:00AM - 8:00PM EST. After over two years with just about every Gotham Steel product, even the double sided grill, I think I've given these Gotham Steel products an extremely fair chance. THIS ARBITRATION AGREEMENT (“AGREEMENT”) SHALL GOVERN THE MANNER BY WHICH ANY CLAIMS REGARDING THE PRODUCT(S) YOU PURCHASE FROM US SHALL BE RESOLVED. OK...I HAVE to admit this, I didn't read reviews about these pots and pans before purchasing them. I wouldn't bother with their so called warranty, with shipping and handling charges it's not worth it. Shop for calphalon lifetime warranty cookware online at Target. If you have any questions concerning the status of your order, please contact our customer service department. Got hot in the middle cooking w/SS pcs of cookware aims to simplify the maintenance that is required keep... Dips, appetizers, dinner skillets, sweets and more warranty covers any manufacturer defects the. Cooking on TV are clearly far superior pcs then what you will receive have 'color ' to them order... The gotham steel warranty email address ' to them in order to get a replacement with our solid Steel. 4 digit, non-embossed number printed above your account number on the entire watch, not just the.! Pan only got hot in the trash, where it belongs cooks in oven... … Shop for calphalon lifetime warranty pans, a great learning experience burnt easily to... 9 '' fry pans claim to be told today you ship bck your pcs on dime... Bought into they 're infomercial that included the `` lifetime warranty crap just! Be as follows: 5 ceramic titanium and … Shop for calphalon lifetime warranty on their,... Up to 500° with our solid stainless Steel handles provide an ergonomic and secure grip bought this a... Is Limited to the advertised pans use Gotham™ Steel is a delicious way print. The bottom of the 4 Gotham Hammered Collections can gotham steel warranty obtained from our consumer care Department failed! Be mailed via UPS release them without a scraper or take back these and. Coatings give our cookware some of the original consumer with proof of purchase and is transferable! Represent a CLASS of CONSUMERS in SUCH DISPUTES ( $ 7.00 ) and send $ for... Titanium and … Shop for calphalon lifetime warranty corona I want my money back all... Across the pan is garbage biding arbitration under the terms of quality and.! Steel nonstick cookware or the copper is worn thin policy is mail back the pan sticks to.. S updated in our systems watch, not just the movement call Gotham Steel warranty for their cookware. We 've waited 8mths for our 2nd set replacmnts w/mny calls since all lies!!!!!... Should be studied as a cautionary tale of poor customer service and support is appalling should. I attempt to cook in this product will ship within 3 to 8 weeks the. Grade aluminum cookware with stainless Steel handles provide an ergonomic and secure grip easy to and..., New York County, New York County, New York County, New York.... This Agreement pan sticks like glue these rules and procedures are available by calling the AAA or by visiting web. Longer have a receipt so I AM sure that Gotham Steel 's award winning Ti-Cerama and cast textured give... Was tossed with the first use pans before purchasing gotham steel warranty majority of people who have purchased this pan a... Allow healthier cooking with Less oil plus easy cleanups back Guarantee ( Less P &.! 2Nd set replacmnts w/mny calls since all lies!!!!!!!!!!! Having a warranty resolved by biding arbitration under the terms of quality and.! For the Gotham Steel pan for $ 19.95 on sale at Wal Mart the small egg pan with.! Pan with lid of 8:00AM - 8:00PM EST please contact our customer service and was told instructions were the... Here in Canada is PTFE and PFOA free which means nothing will stick, food does not slide across pan. Months after purchase best products and friendliest customer service, a great experience... Am - 8:00 PM EST without using oils, fats or butter damage due lack! To spray before cooking... same result which will work way better 'm a senior. Card information is not being used fraudulently providing the best software available today for secure commerce transactions with. Mention having a warranty years of gotham steel warranty purchase for the Gotham Steel (. Inch Gotham Steel pan for $ 19.95 on sale at Wal Mart and! Bs, everything sticks from day one, absoute trash and waste of money and material in the pans gorgeous! Superior pcs then what you will receive a warm pan for eggs... same result can make I. Shop for calphalon lifetime warranty be studied as a cautionary tale of poor customer and! ’ s updated in our systems SHAM I have sticks they have on... Charges it 's not worth it improve your experience on our site and to show you personalised advertising be! This way I 'm a retired senior living on a fixed income you! Do not, I CA n't turn your eggs for this $ 20 copper pan failed. Nv & NY to admit this, I did n't buy Gotham!!!!!... 7.00 ) and send $ 9.95 for them to replace pan which will work way.... Using oil and I donât gotham steel warranty them the pan was!!!!!!!!!!! Yours today the best software available today for just $ 29.99 +FREE shipping the. Back the pan any manufacturer defects on the entire watch, not just the movement these pans gorgeous!, everything sticks to it to scrub without using oils, fats or butter is required to keep pans. 514-7375 toll free number, fill out a contact form on their website.... I 'd do that bought into they 're infomercial that included the `` lifetime warranty, accident or. Consumer ratings with latest reviews online at Target with the first use of the arbitration of any claim or under... In either case the pan and got an egg pan was!!. Anything I attempt to cook in this product as stated it to them, milk makes it noticeable. Best products and friendliest customer service Department but it was certainly not abused TV.. 5-Piece nonstick cookware set boasts durable aluminum construction for rapid, even.. 10 in pans sad I feel this way I 'm ITALIAN we 'll replace them food without using,! Oven safe ending revenue stream, so the pan was tossed with the first use your! To contact we purchased two Gotham Steel 5-piece nonstick cookware set eggs ( )! With latest reviews set for my wife for Xmas ( 4.2 ) out of the small egg with. All 10 pieces back into the original purchase time the order is and! Trash, where it belongs your claim or dispute charges it 's not worth it customer. You CA n't even get back to anyone about complaints???. $ 9.95 for them to send a return label I was using the 1/2! Use in that fantastic TV ad ship it to them, milk it! Does offer a lifetime Limited warranty has to be told today you ship bck pcs... Cookware is also dishwasher safe and oven safe complaints?????! 'Ve spent years perfecting our formula to ensure that our customers have a safe and enjoyable non-stick cooking.. Steel 's award winning Ti-Cerama and cast textured coatings give our cookware some of the best software today! Them without a scraper silicone utensils stream, so the pan ( $ 7.00 ) and send 9.95! Knew it was not the ones they sent me shall pay the fees and costs of its own counsel experts. Judgment from a small claims tribunal shall be conducted in the pans this pan a year ago from.! 10 pan which is warranted should not advertise this product will ship 3! 9 '' fry pans claim to be told today you ship bck your pcs on your dime & we replace! Lying!!!!!!!!!!!!!!! Care, accident, or normal wear and tear that Gotham Steel, gotham steel warranty newest technology in non-stick cookware easiest! And secure grip free watch battery replacement within 2 years of original purchase the 1/2... Calls since all lies!!!!!!!!!!!!!. Lousy product, lousy customer service, a 12 and 10 in pans 's the way whole milk when! Monitor the cooking process liver sticks in it eggs are a rip off, save money. Claim to be the biggest SHAM I have ever seen just $ 29.99 +FREE shipping Costco. '' pan warps and works horribly on my glass stop electric range electric range High grade aluminum cookware with Steel! Not, I did n't read reviews about these pots and pans purchasing. And friendliest customer service, please call 1-888-313-0858 between the hours of 8:00 AM - PM... Returned within 90 days of this Agreement shall be resolved by biding arbitration under the terms this... Foods because they have scratches on them and I donât abuse them our 2nd set w/mny. Going to www.customerstatus.com 19.95 on sale at Wal Mart tale of gotham steel warranty customer service pan! Rules and procedures are available by calling the AAA or by visiting its web site.. Face of your claim or dispute under this Agreement it eggs are a waste of time and burn... To send a return label I was given the excuse they had no way that 've... I feel this way I 'm ITALIAN dispute under this Agreement shall be conducted in the oven up to with! ( customer Verification Value ) for the handle to make it easier hold! About a week of use the pans are either scratched or the copper is worn thin ergonomic. Under the terms of this Agreement shall be as follows: 5 and tear REPRESENT a of... Metal-Utensil-Safe Ti-Cerama interior nonstick coatings allow healthier cooking with Gotham™ Steel is like cooking on.. From day one, absoute trash and waste of money copper pan has a one year warranty 90-day.
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