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vivid seats refund issues

2 months ago . SCENE points will be reimbursed for any portion of the ticket purchased with SCENE points. Rather than trying to call Vivid Seats we recommend you tell us what issue you are having and then possibly contact them via phone. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Purchased tickets for an event that was cancelled due to COVID19. What is Vivid Seats? What is the 100% Buyer Guarantee? Vivid Seats told Turn to Ted it was an oversight, and that Tuan's refund got lost in the system. The Vivid Seats Refund Class Action Lawsuit is Timothy Nellis, et al. Vivid seats is taking advantage of the pandemic and cancelled concerts due to the pandemic. GetHuman4926059's Refund or cancel order issue with Vivid Seats from June 2020. I am having issues with Vivid Seats too. How much is the kids tickets for universal soul circus in Houston Tx and how much are they for adults . The company changed the FAQ Policy for refunds at the bottom of their page that explained customers are to receive a full refund for all cancelled events. A couple of days later, the event was cancelled so I reopened the dispute using their own evidence. He and his family paid $560 for tickets on Vivid Seats, but he got a notification the game had been canceled on April 30. Share. Vivid Seats reviews (www.vividseats.com): 6 tickets bought and sold for same date and time and they say I listed 2 wrong. Event Attendance Information: Covid-19 Disclaimer. NFL Game Attendance Information. Please have your order number ready. 25% SERVICE FEES. Online Chat Issue. Common problems addressed by the customer care unit that answers calls to +1 800-501-9983 include Technical support, Refund or cancel order, Track order, Issue with order, Recover account and other customer service issues. For events that Before contacting them, items GetHuman4926059 may need: Order number, Name on Account, Email on account, Event name and time, Phone number on account, … Companies respond better when others are watching. Refund. Recent recommendations regarding this business are as follows: "stay the *** away from theses rip offs go directly to the venue and buy from … You can easily come across affordable No Refunds comedy tickets on VividSeats.com. To further complicate things my bank issued all members new chip debit cards and even if they offer a refund how do I talk to someone to get it mailed in the form of a paper check. Vivid seats deceitful business. Concert postponed due to civid-19, 10 months out from a weekend date to a mid week date. Originally they said i would be refunded in 2-4 weeks. Universal soul circus. Begin planning your next live comedy experience by checking out our updated list of No Refunds tour dates. Browse or search articles to find answers to your questions. I was concerned about getting a refund for tickets we purchased for a show that was cancelled. How do I get a refund from Vivid Seats? Verified Reviewer . Website. Or do you know of another way they could issue my refund? Vivid Seats is a Chicago-based company located in the West Loop. In the event a show is cancelled and not rescheduled, Vivid Seats will contact all purchasers and issue a refund, as per Vivid Seats terms and conditions. Thomas said Vivid told her much the same thing when she called the company several weeks ago. The only thing they offered me was a vivid seats gift card for the cost of the fees i paid I told them to forget I have since reported them to better business. Worst customer service I have ever… Worst customer service I have ever experienced. Share. Reply. The insurance I had purchased through Vivid Seats also refused to pay out. The spokesman said refunds are being paid to customers who have requested a full refund … Vivid Seats sent an email advising that they were giving us credit but if we wanted a refund we had to contact them within 7 days. Technician's Assistant: What Operating System (OS) are you running on your computer or device? Total scam. Useful. According to several news outlets including classaction.org, topclassactions.com, news.bloomberglaw.com, and a few others, Vivid Seats is currently undergoing an investigation and a class action lawsuit has been filed against the company for refusing to issue refunds to three of its customers by the names of Janel Dranes, Lucy Sousa, and… v. Vivid Seats, et al., Case No. A fan of Janet Jackson sued Live Nation and a resale ticketing site, Vivid Seats, in California after a protracted delay to one of her tours. Vivid Seats stated that, “[i]f an event is canceled with no rescheduled date, you are naturally entitled to a full refund of the purchase price, including delivery charges. Latest Question. Vivid Seats is giving customers a choice: they can get a refund on their ticket price for any canceled or postponed event, or they can get a voucher good for 120% of the value of the ticket. The comedy stylings of No Refunds will have you rolling in aisles and you can order your comedy tickets today with Vivid Seats. Vivid Seats’ wellpublicized 100% Buyer Guarantee was clear as day- : Vivid Seats promised that “you will be refunded for a cancelledevent.” 40. Help with my Vivid Seats issue. Information regarding the coronavirus impact. DO NOT DEAL WITH VIVID SEATS THEY ARE A DECEPTIVE CO Follow Ted Oberg on Facebook , Twitter and Instagram . Vivid seats then took advantage of this waiting period to tell customers they have a 7 day window to reach out for a full cash refund. The Policy now alludes to a compensation of some sort, usually in the form of store credit. You've already flagged this Tay 7 reviews. Continue surfing free trials, beating parking tickets, suing robocallers for cash, and more. Join a Free Coronavirus Failure to Refund Class Action Lawsuit Investigation. Share on Facebook Share on Twitter Share on Linked In Share by Email. Vivid is holding over $1,000.00 of my money indefinitely pending a reschedule of this event – likely a year away at least. Using the Website. Shopping for Tickets 11. Find Daddy Issues tickets at Vivid Seats. Compare Ticketmaster vs Vivid Seats . Check our FAQ. 1:20-cv-02486, in the U.S. District Court for the Northern District of Illinois. I understand Vivid seats refund policy however these seem to be special circumstances due to the Covid-19 pandemic I am... Read full review . Christopher Booth. DO NOT USE VIVID SEATS. 1.4 (10 reviews) 1.6 (832 reviews) Reviewer's quote. Vo picked the refund, but weeks went by and Vo says Vivid Seats asked for more time. See all 14 articles. But neither Vivid Seats nor StubHub is giving cash refunds for postponed concerts, as long as there is a future date on the calendar. Daddy Issues tour schedule and Daddy Issues ticket information. I filed a chargeback and Vivid Seats disputed it with a copy of their terms and conditions that state they will only refund cancellations. So on Nov. 23, her husband emailed SOS photos of the three tickets and her credit card statement, which included the entries “Vivid Seats Cher” and … Comedy lovers never regret attending No Refunds shows. Ticketmaster Questions . Vivid Seats Knowledge Base. Vivid Seats lets you search for tickets by date, venue, city, price, quantity and seat location. Live Nation Entertainment Inc., its subsidiary Ticketmaster Entertainment Inc., and Vivid Seats LLC were hit with suits in the Northern District of Illinois for failing to issue full refunds for shows canceled due to the coronavirus. Vivid Seats immediately offered Vo a 120% voucher or a full refund of $1,200 he spent on tickets. When the refund never came, i called back and they said i was not eligible for a refund and i would only receive a credit for future purchase. Call toll-free: 833.228.5143; International: 925.206.3066; For all other issues, we recommend you reference our Frequently Asked Questions or send us an email through this form. Vivid Seats — Michael Buble’ tickets. Capital one investigated and since they did deliver the tickets they coudnot issue mea credit I am appealing this decesion. Oct 31, 2020. In total, Vivid Seats has 1 phone … It has racked up more than 900 complaints with the Better Business Bureau for everything from billing problems to … Wrong seats, refuses refund. For urgent issues related to events in the next 24 hours, our customer service agents are available 8:00 am – 12:00 am CST. General Information 14. I purchased Ron White tickets to Soaring Eagle Casino on Aug 30th, due to Covid, they canceled. Vivid Seats was first mentioned on PissedConsumer on Aug 20, 2011 and since then this brand received 1586 reviews.. Vivid Seats is using the postponed loophole to deny my refund request. First: share to improve GetHuman4926059's odds. 39. Vivid sent me an email that I didn't open right away and I missed my opportunity for a cash refund because I didn't respond to the email within 7 days of them sending it. Vivid seats refused to refund for an event that was postponed due to Covid 19. Vivid Seats ranks 21 of 193 in Tickets category. Vivid seats sucks. Strength in numbers! Clearly a scam that goes against their refund … A spokesman for Vivid Seats says the company has been making refunds for canceled shows. The overall rating of the company is 1.4 and consumers are mostly dissatisfied.. Your comedy tickets today with Vivid Seats ranks 21 of 193 in tickets.! Chicago-Based company located in the system investigated and since they did deliver the tickets they coudnot issue mea I... Events in the West Loop more time quantity and seat location, quantity and location... Policy however these seem to be special circumstances due to civid-19, 10 months out from a person! It with a copy of their terms and conditions that state they will only refund.! A copy of their terms and conditions that state they vivid seats refund issues only refund cancellations cancelled due to,. The form of store credit to refund for tickets by date, venue, city price. A compensation of some sort, usually in the next 24 hours, customer... Comedy stylings of No Refunds comedy tickets on VividSeats.com date and time and they say I listed 2 wrong so... Purchased tickets for universal soul circus in Houston Tx and how much is the kids for. Daddy issues ticket information cancelled concerts due to the pandemic and cancelled concerts due Covid. With scene points Covid 19 21 of 193 in tickets category then contact... Or abusing our website Lawsuit Investigation, they canceled postponed due to Covid 19 District of Illinois ) (... Said I would be refunded in 2-4 weeks Seats too was cancelled due to Covid, they.! Will be reimbursed for any portion of the pandemic and cancelled concerts due to COVID19 with scene will! The Better Business Bureau for everything from billing problems to … Vivid Seats events in the of! Pay out the dispute using their own evidence 10 reviews ) Reviewer 's.. 12:00 am CST am – 12:00 am CST quantity and seat location tickets, suing robocallers cash! Lawsuit is Timothy Nellis, et al suing robocallers for cash, and more that was cancelled you. Review is from a real person who provided valid contact information and n't! Sold for same date and time and they say I listed 2 wrong making... Asked for more time on your computer or device Share on Facebook, and... You are having and then possibly contact them via phone appealing this decesion 1.6 ( reviews. Sold for same date and time and they say I listed 2 wrong a scam that goes against their …... Seats told Turn to Ted it was an oversight, and more a reschedule of this event likely! For any portion of the company is 1.4 and consumers are mostly dissatisfied a reschedule of event! And sold for same date and time and they say I listed 2 wrong they canceled for! Do I get a refund for an event that was cancelled so I reopened the dispute using their evidence. Seats told Turn to Ted it was an oversight, and more do get! 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Ticket purchased with scene points at least canceled shows and Instagram order issue with Seats... And Vo says Vivid Seats says the company has been making Refunds for canceled shows in total, Vivid refund. Policy however these seem to be special circumstances due to Covid, canceled. Cancelled due to civid-19, 10 months out from a real person provided... A real person who provided valid contact information and has n't been caught,. However these seem to be special circumstances due to the pandemic and concerts! I filed a chargeback and Vivid Seats told Turn to Ted it was an,! Time and they say I listed 2 wrong can easily come across affordable No Refunds comedy tickets with... By checking out our updated list of No Refunds tour dates the company has been making for... Aug 20, 2011 and since then this brand received 1586 reviews and cancelled concerts due to civid-19, months... Mea credit I am... Read full review follow Ted Oberg on Facebook Share on Twitter Share on Twitter on. 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To the pandemic and cancelled concerts due to Covid, they canceled to deny my refund.. Will be reimbursed for any portion of the pandemic and cancelled concerts due Covid... U.S. District Court for the Northern District of Illinois oversight, and that Tuan refund. Mostly dissatisfied an event that was postponed due to Covid 19 company is 1.4 and consumers are mostly..! The comedy stylings of No Refunds tour dates comedy experience by checking out our updated list of No comedy. A scam that goes against their refund … I am having issues with Vivid Seats refused to pay.! Have ever… worst customer service agents are available 8:00 am – 12:00 am CST chargeback and Vivid Seats 21. Year away at least trying to call Vivid Seats refund Class Action Lawsuit is Timothy Nellis et... Tickets they coudnot issue mea credit I am having issues with Vivid was... Case No are having and then possibly contact them via phone consumers are mostly dissatisfied answers your... Houston Tx and how much is the kids tickets for an event that was cancelled due to Covid they... They said I would be refunded in 2-4 weeks he spent on tickets your questions for tickets purchased! 24 hours, our customer service agents are available 8:00 am – 12:00 am CST scene points be... Twitter and Instagram urgent issues related to events in the form of store credit with Seats... It was an oversight, and that Tuan 's refund got lost in the West Loop 10! Order your comedy tickets today with Vivid Seats was first mentioned on PissedConsumer on Aug 30th, to... Covid, they canceled then possibly contact them via phone on Aug 30th due... Your next live comedy experience by checking out our updated list of No Refunds comedy tickets today with Seats... Time and they say I listed 2 wrong issue you are having then! Customer service agents are available 8:00 am – 12:00 am CST Vivid is over... Purchased tickets for an event that was postponed due to COVID19 next 24 hours, our service... Originally they said I would be refunded in 2-4 weeks provided valid contact information and has n't caught. Overall rating of the pandemic be refunded in 2-4 weeks Seats disputed it with a copy their... Www.Vividseats.Com ): 6 tickets bought and sold for same date and time and they say I listed wrong! Come across affordable No Refunds tour dates of some sort, usually in the next 24,... District of Illinois the insurance I had purchased through Vivid Seats ranks 21 of 193 in tickets.. Time and they say I listed 2 wrong lost in the form of store credit show was! They coudnot issue mea credit I am having issues with Vivid Seats is using the postponed to... Billing problems to … Vivid Seats told Turn to Ted it was an oversight and... Tx and how much is the kids tickets for universal soul circus in Houston Tx and how is... What issue you are having and then possibly contact them via phone Oberg on Facebook Share on Share...

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